Testimony of Workplace Discrimination, Harassment, and Criminal Conduct at Intact Insurance UK Limited

About This Website: This website serves as a testimony from former Intact Insurance employees who have experienced hatred, racism, sexism, religious discrimination, gender discrimination, disability discrimination, and gender-based assault in the workplace.

Company Background

Intact Insurance UK Limited (formerly Royal & Sun Alliance Insurance Limited)

Operated brands including More Than Insurance

Company Number: 00093792

View Companies House Record →

WITHDRAW INVESTMENT FROM INTACT

Intact and its subsidiaries have been reported to regulators for its crimes and runs the risk of being deregulated in the UK. This means they won't be able to operate in the UK, losing out on its significant UK revenue and ultimately threatening the future of the company.

Ken Norgrove has already voluntarily left many of the it's well established UK markets such as personal lines and motability. Even prior to deregulation they are voluntarily downsizing.

Named Individuals and Alleged Conduct

Ken Norgrove

Ken Norgrove

Chief Executive Officer
Email address:ken.norgrove@gcc.rsagroup.com
Correspondence address: 22 Bishopsgate, London, EC2N 4BQ
Alleged Responsibility:
  • Held ultimate responsibility for Intact's racist and criminal culture and compliance
  • Is forcing an unlawfully bankrupcy against a victim for defending themselves after they failed to support them in their duties as a CEO.
  • Wasting shareholder's funds by spending millions on litigation whilst failing to settle matters due to their personal ego. In one such example evidenced, they offer a formal settlement sum of £10,000 then immediately withdraw this offer and offered a reduced sum of £6,000. There was no basis for this reduction and this naturally caused offense to the victim as it would any rational being. This revised sum was naturally rejected and resulted in an avoidable litigation against Intact. This irrational decision by Ken Norgrove costs shareholders to lose over £100,000 in defense costs. This is an inexcusable breach of shareholder's duty by Ken Norgrove. After a year of litigation, Ken Norgrove offered £2,000 in a settlement sum. This was naturally rejected. He then offered £5,000, £8,000 and £10,000 over the course of a few years. Each offered resulted in significant costs in legal fees to draft such offer.
  • Runs the risk of Intact and it's subsidiaries to be deregulated.
Ashley McGhee

Ashley McGhee

Manager
Evil conduct:
  • Lead conspirator in fabricating false disciplinary allegations and harassment
  • Actively participated in discriminatory practices and obstruction of justice
  • Engaged in harassment and conduct motivated by racial and religious hostility
Ann Owen

Ann Owen

Senior Manager
Email address: Ann.Owen@intactinsurance.co.uk
Correspondence address: 22 Bishopsgate, London, EC2N 4BQ
Evil conduct:
  • Made a clear religious hate crime remark targeting employee's faith
  • Oversaw teams that perpetuated harassment and discrimination
  • Engaged in conspiracy to harm employee professionally and personally
Audra Duncan

Audra Duncan

Senior HR
Email address: Audra.Duncan@intactinsurance.co.uk
Number: 07854996132
Correspondence address: 17 York Street, Manchester, M2 3RS
Evil conduct:
  • Present during hate crime remarks and failed to report or intervene
  • Contributed to hostile environment and ongoing harassment
  • Participated in obstructing justice by supporting unlawful conduct
Dermot Hillen

Dermot Hillen

Manager
Email address: Dermot.Hillen@intactinsurance.co.uk
Number: 07926940292
Correspondence address: 22 Bishopsgate, London, EC2N 4BQ
Evil conduct:
  • Contributed to harassment, discrimination, and obstruction of justice
Leonie Soul Leonie Soul - Additional Photo

Leonie Soul

Technical Coach
Email address: Leonie.Soul@intactinsurance.co.uk
Number: 07964043337
Correspondence address: 17 York Street, Manchester, M2 3RS
Evil conduct:
  • Involved in planned ambush against employee with false allegations
  • Repeatedly made false claims about employee work quality and efforts
  • Participated in conspiracy and obstruction of justice
Stephen McClure

Stephen McClure

Manager
Email address: Stephen.McClure@intactinsurance.co.uk
Correspondence address: 22 Bishopsgate, London, EC2N 4BQ
Status:
  • "What a tool" - Stephen Clure's comment about a victim of racism and hatred to their abuser.
  • Proactively celebrates with abusers when they bully their victims out of their livelihood.
Margaret McAllister

Margaret McAllister

Senior Manager
Email address: Margaret.McAllister@intactinsurance.co.uk
Correspondence address: 22 Bishopsgate, London, EC2N 4BQ
Evil conduct:
  • Weaponising a victim’s mental health against said victim - A victim confided in Margaret McAllister about their struggles with mental health. Margaret McAllister did not support the victim and instead passed their responsibility to the victim's abuser. The abuser and Margaret McAllister dismissed the victim and insisted on the harm. Margaret McAllister privately backed the abuser's actions while pretending to support the victim.
  • Participated in concealment of evidence and obstructing justice
  • Engaged in discriminatory and harassing conduct

Sandy Hillyard

HR Representative
Email address:sandy.hildyardharris@uk.rsagroup.com
Correspondence address: 22 Bishopsgate, London, EC2N 4BQ
Evil conduct:
  • Involved in discriminatory disciplinary procedures
  • Played a role in fabricating allegations and mishandling personal data
  • Possible involvement in criminal fraud, religious and racial hostility, and obstruction

Documented Incidents and Allegations

Workplace Bullying (2021)

Leonie Soul allegedly made a new starter cry. She was this employee's senior and this was witnessed by multiple staff members.

Religious Discrimination

Leonie Soul allegedly often cited without prompt her ex-boyfriend's religion whilst calling him a devil.

Workplace Harassment and Racial Discrimination

Multiple incidents alleged including:

  • Leonie Soul shouting at employee in front of colleagues
  • Leonie Soul admitting to treating colleague of colour worse
  • Work avoidance allegations while passing work to team members
  • Manipulating statistics

Mental Health Discrimination

Ann Owen allegedly showed disregard for employee mental health, including when employee felt suicidal. Ann Owen allegedly attempted to unlawfully fire this employee.

Alleged Criminal Conduct

Racially and Religiously Aggravated Harassment

(Crime and Disorder Act 1998 / Protection from Harassment Act 1997)

Disability Hate Crime

Criminal Fraud and Conspiracy to Commit Fraud

(Criminal Law Act 1977 & Fraud Act 2006)

Multiple managers allegedly coordinated to manufacture false data regarding "work avoidance" and "integrity breaches."

Conspiracy to Manufacture False Grounds for Dismissal

Several senior employees at RSA, including Ashley McGhee, Margaret McAllister, Leonie Soul, Dermot Hillen, and Sandy Hillyard, allegedly coordinated actions to falsely accuse an employee of serious misconduct to remove them from the company.

Alleged false accusations:

Alleged methods:

Alleged intent:

Investigation outcome: An internal RSA investigation conducted by John Bush ultimately found that the employee had not committed any misconduct and cleared them of all allegations. However, by this point, significant damage had allegedly already been done.

Discriminatory Removal of Work Access

Employee allegedly had work access removed during disciplinary process with the intention of preventing them from defending against wrongful accusations.

The "Live Chat Ambush"

Alleged fabrication of misconduct, malicious accusations, and discriminatory targeting by Leonie Soul and Margaret McAllister.

Continued Harassment During Sickness

Alleged failure to uphold reasonable adjustments (Disability Hate Crimes).

Update

Intact is attempting to unlawfully bankrupt a whistleblower for raising these issues of racism.

Evidence and Documents

The following documents and communications serve as evidence for the allegations detailed above. Many of these files are part of ongoing legal proceedings and tribunal requests.

Onedrive link with all documents: https://1drv.ms/f/c/730b4f5bcad1c4a8/IgA_yz0zzwXxSpPjiBKOZuDrAYBBSjlHdJeydwdpGRaIW9w?e=bhHp58